My dad bought me a contract phone (blackberry 9320) which the consultant never tested to see if it was working or not. when i got home and switched the phone on i realised that the screen wouldn't come on. i took it back to vodacom 4u hoping that they'll immediately replace it with a new working ...
Good day I have quite serious question.since june 2012??? when signing a 24 month contract with a service provider, one would think that you would pay for a service. I have recently had quite a run in with Vodacom with this regards. according to their legal department their contract states that: ...
Ive closed my account and did all the paperwork. Payed the money to close the. account and they kept deducting money from my account for mobile phones that i have payed in full. Ive contacted vodacom customer care centre and denise sokani contacted me and asked for documents that ive send her and ...
On the morning of the 6 of April my husband lost his phone. For i phoned vodacom to block the simcard for there was over R400 on the simcard. They dit blocked it. But for some reason they unblocked it for the simswap to take place. I dit not know that it was unblocked. Just before 11 that morning ...
On 14 April, I upgraded my sons cellular contract. A sim swop was needed because the new phone uses a micro sim. Firstly they forgot to capture the change, so we had to return. Finally they got that fixed two days later. BUT the sim does not receive or make calls. It allows texts and whatsup, but ...
After calling "Vodacom Customer Care" numerous times to ensure that I not be charged for the R220 out of bundle data rate that was incurred on my account due to Vodacom Data not providing my monthly data bundle. Vodacom went and debited my account anyway. This is related to issues on my ...