After having gone back and forth with Vodacom about the very simple matter of when my contract ends and how I go about closing my account I was finally told that my account ends in march and given the amount payable. I payed the stipulated amount by the stipulated date and thought that was the end ...
4 Days ago someone whom I never heard of before contacted Vodacom and reported me as deceased. Vodacom immediately blocked all my services without confirming the allegations. After numerous call-center conversations, my voice line was re-activated, however I still can't use any data on my ...
Hi, last year i was contacted by vodacom - to upgrade my daughter's contract that I manage. I was informed that I could have a discounted rate and then later change hand sets if I wanted to. I then contacted vodacom again in April requesting to have a new handset and to change the contract. They ...
Just a quick note to say thanks so much to Brent Nathon at the Vodacom online chat who was able to give me the exact professional assistance I required. I was having an issue with my BB and he was able to assist without delay and with the correct information. It is such a pleasure to have any ...
Hi, I use to have an accounts with Vodacom which I paid up, last one was paid full in 2011. I'm currently experiencing abuse from another group of collectors saying that I should pay R576.27. I called Vodacom Legal and they told me that there is no account under my name which needs to be paid and ...
This is now my 3rd time complaining on Hello Peter about the exact same enquiry and one can almost count each subsequent complaint as a new one seeing how I can add a complaint for the latter one not receiving any feedback. I have had Vodacom given me false information which led to me suffering the ...