Job No: 8770620-07421422 : Blackberry 9900 started giving problems after 2months in use, freezing, following with not switching on. Phone was booked in for repairs, after two months they phoned to collect the Blackberry not repairable: liquid damage. On collection I requested them to fit the sim ...
Previous complaint: https:///vodacom/complaints/incompetence-from-staff-now-costs-us-as-a-client-1002603 Thank you for incompetent staffing, us as a customer of over 20years will now be moving to a different and more competent service provider. Our issue has still not been resolved and the excuses ...
I was contacted about my previous complaint: In the mean time this is what happened. I was contacted by a very friendly lady. Went to go fetch a refurbished phone as mine could not be fixed. This one's software was apparently not cleared properly so I need to take it back AGAIN as it does not work ...
I spoke to a consultant name Pheleka she sounded very dull and not enthusiastic to assist, i asked her if she was having a bad and she asked if i wanted assistance or not. I do not appreciate to be treated like that when I pay my monthly subscription. She is not doing me a favour she is employed to ...
I went into the Vodacom Store at Fourways Mall yesterday morning to upgrade my phone expecting a long wait, and bad service from an understaffed and very busy store. I was served immediately by Modise Mbebe who was quick, efficient and helpful. I then went back later that day because I was unsure ...
On Wednesday, 1st May 2013, I called Vodacom Call Center and spoke to a lady (Can't remember her name). I wanted to know if it was possible for me to buy the promotional data bundles for another Vodacom number via the number that I was calling with (Also Vodacom number). The lady assured me that it ...