What's up Vodacom Do you remember me... the customer... the one who provides your shareholders with an Income. So lets see. 13 of the month. I still don't have last months Invoice. This morning I lost 3G and Voice connectivity at 10am on the dot. You're obviously having issues but why not ...
Vodacom, your call/marketing centre in Natal (031 Number) called to offer a "month to month" insurance option. The person was unable, however, to communicate effectively and answer all my questions. Telephone etiquette was poor and the individual kept interrupting. When I asked for more ...
A couple of weeks ago I complained about my phone dropping calls, no service, no signal, etc. A Vodacom representative then reported that the problem has been solved. Well this was a lie, as the service I am still receiving has not changed. E-mails, phone calls and promises were made but still no ...
I've applied for upgrade for two business contracts 30 days ago. Since no response from Vodacom, apparently out of stock of iPhone 5's. This morning same explanation was given with a twist that I should consider either going to another branch or move to MTN or chose Galaxy instead of iPhone. After ...
I had a query on facebook about the availability of the HTC One. I was contacted within a few minutes by a consultant and sold a sales pitch. I was told that I could get the phone in 5 working days. Under this premise, I sent through all my documents and had my contract upgraded. After the upgrade, ...
Dear Peter, I recieved a data Bill on my Mobile phone account in excess of R5000 in April. I have an iphone 500S data package which suits me just fine, and I never go over that limit. I am also convinced that the excess data has been billed to my account in error. I went through to the customer ...