My phone was out of my handbag at a restaurant on Thursday the 9th of May. I was very upset, as it was a new iPhone 5 that I had only had for one month. Luckily, I was insured through Vodacom. However, when I phoned the call center on Thursday night to report the, I was informed that Vodacom ...
I am trying to do an upgrade, but the menus don't work. I dial 111 and get transferred. i listen to stupid music blasting my ears to kingdom come, Finally somebody answers. Oops, wrong department. I get transferred. Music. Finally somebody answers. Olops, wrong department. You can't run a business ...
So its a year or more later... after numerous calls and Hellopeter posts and we are still in the same position as a year ago. We, the clients pay huge amounts of money to a network that does not give a about its clients. There is not a week that goes by that we enjoy a trouble-free 3G connection. ...
I check my data usage every month on *111# and every time it shows that I still have data available on my bundle, but whent the invoice comes I have to pay in! So I phoned Vodacom today to increase my data bundle, I am currently paying R99 for a 1gig, but the call centre said to increase me to a 2 ...
Good day, I have been a Platinum client for a while now and it was indicated on the web that i could upgrade on 1 May, i preordered the Samsung S4 a lady phoned and said they could have it delivered on that friday and i need to call and confirm this. a very rude gentleman answered and said that i ...
Ive been to Vodacom in Zevenwacht several times now, The Manager hasnt been there any of these times. Some of the consultants has been helpful. Even the trainee. For some reason women are just bad with customer service, they have bad attitudes and are not helpful at all, not even to her own ...