I live in an area called The Gardens in JHB and have been complaining to Vodacom for the last 12 months about the lack of signal in the area, in fact it is almost non exisitant, and nothing has been done about it yet I still have to pay my monthly account for a service which is not being received! ...
I changed my bank account on 27/03/2013 @ Standard Bank Saveways (Witbank) & directly afterwards went to the Vodashop. I completed a form for my new banking details and signed. Afterwards the lady faxed the form© of my ID & handed me the fax send report as proof it went through. I ...
I had a Vodacom account, i got handed over. I paid the debt thru vvm lawyers, on the 4th of may 2013 but I cannot be issued with a settlement/paid up letter because they say Vodacom didn't close my account. Please close my account and give me my letter ASAP, i can't be held up for six weeks. ...
To save myself R150 I decided to do my upgrade online on 30.4.2013, surprisingly on 3.5.2013 RAM rocked up to deliver my order however my excitement was short lived as the phone was delivered in white when the order was for black. I immediately sent it back and called vodacom as per the RAM ...
My contract was supposed to expire the 5th May 2013 as the 2 years contract I have signed lapses. Acording to my knowledge the CPA says that service providers cannot automatically renew your contract on a month to month basis without your conscent. So why is Vodacom still billing us when contracts ...
This is just to say - Carl went out and walked the extra mile for helping with a BIS problem. He said he would phone on a specific time and he did. This is what I call service. Every time he reported back to us he was honest about what the problem might be and how and when it would be rectified. I ...