Dear Vodacom - Your service has reached an all time low, I am currently typing out an email to your CEO office - I would love to know his view on the way in which you handle media complaints, I will also be posting on Facebook and Twitter tonight and any other media channel I can use to alert the ...
I am totally at my limits with the poor reception we have with Vodacom (IN Bloemfontein - In town) can you believe that, if it was somewhere in a rural area, different story, but in the Free State Capital. I have complaint at least 7 to 8 times. Each time they come to TEST the signal strength and ...
Due to technical error on Vodacom side, data usage went off airtime instead of thru BIS. This happened two months in a row. Complaint laid beginning of January 2014. No feedback, I must phone continiously and keep on being told that they will get back to me. Wonder what will happen if I stop ...
I am so disgusted with Vodacom, i called the call centre to open up my phone for roaming nobody explained to me what the cost involved is, no excessive calls was made mostly sent whats up messages, whith my return i received a warning of excessive high calls and a bill of R6000. when i phoned the ...
Ive been with Vodacom for the past 18 years & Ive been a platinum member for 10 years. I've spent around R600 000 on your services & have been very happy to stay when asked to move to another network. But not today! Last year July I was due an upgrade on my talk 1000 plus account so I ...
BILL FOR R9000, FAULTY PHONE WAS DOWNLOADING INFO FROM [URL Removed] ON ITS OWN. HAVE ALSO SENT AN EMAIL TO CEO OF VODACOM FOR ISSUE TO BE RESOLVED. NO RESPONSE TO EMAILS AND NUMEROUS CALLS MADE FOR THEM TO CONDUCT INVESTIGATION. ACCOUNT NOW DUE. EXTREME DISAPPOINTED. 10 YEARS OF BEING A CONTRACT ...