After my previous complaint, i sent Vodacom customer care and legal department an e-mail. firstly, the legal department phones me in reply to the icasa investigation that I requested. they swear that they did everything in their power to correct my complaints and that it was my problem, that I was ...
I have a corporate account with vodacom and is assigned an agent in Lunnon str, Lynnwood. One of my numbers have been deleted from my account without my consent and for the past 4 weeks i have been trying to sort out the problem between the Legal department and Corporate dep. none of these agents ...
So it now seems even posting a complaint on Hello Peter means nothing to Vodacom! Forget about the fact that I have SIX contracts with them!! I am so sick and tired of your poor pathetic service! You guys should be ashamed! I want my account sorted out! Then also: To whoever at Vodacom that is ...
I called the cancellations department, spoke to a lady Pumza Yamila who refuse to assist me as i could not tell her what type of contract i have with vodacom, all i can say that i've taken 2 contracts with blackberry's but due to me not been able to confirm this information, she refuse to help me ...
I really have no more words left for Vodacom. I am having endless problems since March to cancel my contract with them; they really made me do the extra effort to cancel this contract!!! A simple cancellation request the staff at Vodacom cannot do, I am hearing different stories from all different ...
I called the call centre to help my elderly mother get a new contract phone as she is due for an upgrade earlier on this week. i then decided to go online and order a phone since we didnt get a callback hoping it would speed up the process and receive a call. still nothing. Quite honestly dealing ...