I went into Vodacom at Bedford Centre to enquire about upgrading my cell phone contract - I have received a number of sms's from Vodacom to do this. Firstly, I had to ask Tshepo if i could sit down and after I had done so, he told me to move. There was no smile or any real attempt to help me with ...
I have had the contract for 4 months amd the bill amount for the first month was approx R370 which consisted of extra data usage and phone calls etc. In spite of of using the phone even more sparingly over the next months as my bill was way over my original R200 mark my data usage keeps on ...
I have 3 Vodacom contracts, a cellphone, internet and ipad contract. My cellphone keep on disconnecting when I speak or breaking up, I think it is the network. My internet is very slow and sometimes doesn't work. I have raised this as an issue before earlier this year and was told that there will ...
I booked in my device on the 5th of April for the first time. When booking it in I clearly stated that the K, L and M keys on the keyboard are NOT working. On 12 April I received a sms that the device was ready for collection. I was very impressed about how quickly they sorted out the device. When ...
To say vodacom is pathetic is putting it mildly! This is my second contract with vodacom and the way in which I have been treated is disgusting. I went to the Alberton branch to hand in my phone as the vodacom care in Voortrekker street was closed. I have only had this phone for 6 months and ...
I realised that Vodacom keeps deducting BIS (from my previous BB contract) after I have upgraded to a Smart Standard Contract. I am not worried about the R59, but rather the manner in which Vodacom conducts its business. I realised that this is a common occurrence amongst Vodacom customers - ...