I've recently upgraded my Blackberry contract with Vodacom. It is a 9790 and barely a month old. The battery started heating up for no apparent reason. The battery doesn't heat up when I'm using the phone or charging the phone. It heats up when it's not even in use! I called the contact Centre on ...
The manager in question is Callie Jacobs and his been of no use all he does is make empty promises I went to the store to do a cancellation of a contract for a phone I haven't take delivery of and they also promised to refund my money and this hasn't been done since the manager called me assuring ...
From Friday the 8th March the cell reception has been extremely bad, service request has been lodged. I was contacted by a Vodacom employee and told within 48 hours it will be looked into. Today the 14th of March I have received 13 missed call notifications and have not been able to make one single ...
I went to Vodacom's Centurion branch in July 2012. I upgraded from a BlackBerry to an iPhone. While I was there I asked them to cancel the Blackberry Internet Service and my 200 SMS bundle. I have since noticed that neither of the items was cancelled. I have since cancelled both services myself. I ...
I am still waiting for the consultant from vodacom to contact me to solve this account problem. Since my last complain, Vodacom have not contacted me, and ounce again Vodacom is not HONOURING what they are saying in this site, and Vodacom accounts is showing no respect for this site their users and ...
Since last year 2012 we have been logging complaints at Vodacom Customer Care - no signal/dropping of calls signal comes and goes as it pleases. Various complaints were logged without feedback or a solution up to date. We are paying for a service that we don't get. Even while reporting the ...