I applied to upgrade my phone on 15 Jan 2014 and on the website it says that you will receive your phone in 24 hours, well I'm still waiting for my phone. I have been phoning to check on the status and on Moday 20th Jan I phoned the call centre and enquired and was told my phone is on back lock and ...
I have e-mailed Vodacom on 7, 13 and 26 January 2014 and been given the automated references EC-007F-2xzTGD, EC-008L-IECSa6 and EC-008Y-261UQK all of which advise me the matter will be dealt with within 24 hours! I have yet to receive any communication from Vodacom, and my patience has now worn ...
Bought a new cellfone from vodacom store in musgrave in mid december. Had problem from day 1, reported to the store and was asked to take to vodacare in gateway. Handed in at store and reported fault. Received fone after 16 days with exactly the same prob. My new fone had its casing replaced and ...
I have a cellphone and two data bundles on contract with Vodacom. For more than two years I was happy with my contract and paid every month by debit order. In September 2013 I received a bill for over R6000.00 for the one data bundle account that my daughter used. At that time she was without a ...
I placed an order and they said it would arrive on Wednesday. There phone number they gave me was not working, which I find out, he has forgot to sort out his phone line! I give him two extra days and go on the Friday to collect. Where he eventually serves me and forgets to mention that he has no ...
I received a Nokia Asha contract phone o the 06th Sept last year and have been strugglung to get it collected by Ram couries, either Vodacom doesnt do a follo-up on them or Ram is just not intrested. have been calling since the same day to ask for the phone to be collected, have spoken to Pontsho ...