On 14 Sep my Blackberry was booked in again. Issues were people can't hear me & vice versa, camera & video were buzzing, phone would switch off randomly & dropped calls. Asked for manager but Anisa, who was on break, said she would request escalation & call me back to get more info. ...
Had a contract with Vodacom and cancelled it because I wanted to port my number to mtn. I payed premature cancellation fee and they send a form I had to feel. I payed the money and faxed the form and the proof of payment. I called them after sending those papers and they said I can now port my ...
I've had a contract with Vodacom for the past 7months and so does my wife, part of our contract is a Samsung tablet 10.1 which has being repaired five times. We lose important mails, picture's etc all of our downloads as well as when it gets repaired it is wiped clean. It was returned last week ...
I would just like to take this opportunity to thank Banele Mthethwa, who is a very competent team leaders at vodacom's call centre customer care department. It just so happens that i bought 100 MB using cell phone banking, now what i was not aware of, was that my number was recycled, since it had ...
I have a 500 minutes per month contract with Vodacom through the agency of Autopage with whom I have been for about 15 years. I am required to travel internationally on a regular basis and during my absence in South Africa my airtime accumalate. Presently I have about 1000 minutes in credit, ...
I upgraded my contract in September or October of 2011. As most of you are aware you are eligible to upgrade your contract every 18 months. I went to Makro to enquire about upgrade options and discovered the upgrade can now only be made in September of 2014. This prompted me to phone Vodacom to ...