I called the Vodacom Call Centre several times since friday since i was experiencing network problems. My problems were not resolved. This morning I called again and spoke to a lady named Bonolo. She was so helpful. She even called me an hour after my call to check if my device was working. Thank ...
It's amazing how you would trust that an organisation such as Vodacom would have sufficient personal in their Accounts Department. We have been struggling since May 2013 to resolve an issue with them, and every time you phone the call centre they just advise that they have logged the query or ...
We are living out in the bush in Mozambique, near the town of Cateme, We have a Vodafone tower not more than 2 to 3 kM's in line of site of our accommodation. The signal we get is EDGE and it is about 60%, but the big problem is that we get a data connection but absolutely no data flow. Please help ...
I got a contract for a blackberry 9320 in march 2013, the phn became problematic and we took it to the repair centre in Umhlanga where the phn was sent away which was in august. The phn was returned to us and was supposedly repaired. The problems continued and we again took the phone back to the ...
Big Thank you to Bradley Booysen for going the extra mile and researching my problem. He found the solution on a forum and called me to make the changes to my phone. I have been struggling for 2 months prior to this to get my phone to stay connected to my car kit! ...
I live in the Olivedale area and have been unable to make or receive calls for 5 days now. I phoned the Vodacom call centre 3 days ago and as of yet am still waiting for them to tell me what the problem is and when it is going to get fixed. The call centre was very unhelpful. When I still hadn't ...