Hi Hellopeter I would like to report extreme poor service delivery by Vodacom shop at Metro Lifestyle vodarworld. I bought an HTC One from the Shop, the phone was an Out of Box Failure. Its now approaching three weeks, I have been without a phone. I have been promised several delivery dates, which ...
On the 12.09.13, I visited the Voda Shop in La Lucia Mall in the afternoon, after receiving a mobile invoice to the value of R1701.87.My monthly billing normally R750-R900.Having always dealt with Kyle from the La Lucia branch who has always been most helpful, he put me through to his Manager ...
Since my last report I have not received any concrete feedback, how pathetic is that. I now do not care who phones me, I will put the phone down in their ear unless it is the CEO of Vodacom. For more than a year now I am getting dropped calls on a daily basis, In order to make a call sometimes ...
I applied for a Vodacom 3gig data-bundle on 22 July 2013 and as required handed in my 3 months bank statement as proof to the salesperson/cashier number 8 BECJ01. These bank statement and on my application stated clearly FNB yet, no deductions were made as per our contract via debit order. I ...
I BOUGHT A NEW PHONE AT EDGARS ATOUND MAY AND SOMEWHERE IN JULYI REALIZED THAT MY FONE IS NO LONGER CHARGING, SO I DECIDED TO RETURN IT TO EDGARS SINCE IT IS STILL UNDER GUARANTEE AND AT EDGARS THE TOLD ME THAT THEY TAKING TO VODACOM SINCE IT SUPPLIES THEM WITH CELLPHONES.SO AROUND AUGUST I DECIDE ...
On the 5th July 2013 I upgrade my contract to an iphone package. The lady in theClearwater mall branch supposedly loaded a 500meg data budle and told me that when the micro sim became active the data would be available. On Monday the 7th I got an sms saying my data usage was higher than usual. I ...