https:///vodacom/complaints/vodacom-refused-to-accept-a-payment-arrangement-1204939 I refer to my complaint dated 30-09-2013 at 11:48am. the automated reply was received from Vodacom but to date 14-10-2013 No one has bothered to contact me in any form. It seems Vodacom is such a giant corporation ...
I am on the Smart S contract which includes 200MB of free data. No notification was sent to me informing me that my data bundle was used up in just a few days of use. I am really upset as I have been billed R2771.68 for data use within my first contract month. Why was there no alert or notification ...
Last week on the 7th I called Vodacom direct about the special they were running on I phone s4, I placed an order with ref no14758548, it was approved immediately. the following morning I called to change the device from the I phone to the z10 . I was told that changes were made to my order, I then ...
I upgraded my phone in June 2013. Due to the fact that it was a new phone on the market, the Vodacom shop did not have a cover for my phone, and needless to say, my phone fell and the screen broke. So I gave my phone in at the Vodacom Repair shop in Menlyn on 24/09/2013 (job number 9224273). This ...
Good day I have asked on numerous occassions to have my account posted to my home address but this does not happen. I only received it once after requesting this to happen and have not since received anything. Can someone please get back to me as to why this is not happening as per my request. ...
I have 2 contracts with Vodacom. My debit order went off twice. I have called them on the 3rd of October to rectify this. Spoke to a team leader/supervisor called Boitumetsi in the Accounts dept. Who said she would see to it that I was refunded in 4 days. I also sent them a written email/notice ...