I ordered a sim card on contract which promised overnight delivery three days later I call to find out why I had not received my sim card and was told they did not have a delivery address (which was provided on ordering the sim card) and was promised delivery the following day which did not happen ...
On the 9th September I requested a copy of proof of purchase (my upgrade), up until today I have not received it. I have been told that it is with the documentation department and I will receive it. I have been told that their turn around time is 7 working days I guess this is in dog years cause it ...
I recently moved from Cell C to Vodacom because I was getting bad service from Cell C and have never heard about any of my friends and family complain about Vodacom. Boy was I in for a surprise. Vodacom service is worst than Cell C. 20 x more worst. they just don't bother to come back to you after ...
After ordering a cellphone tele-phonically I received my phone on the 2nd of October 2013. Im sad to say that VODACOM clearly does not know how to perfom a simple number porting procedure. I regret leaving my previous service provider MTN! I have been left isolated from the world unable to make or ...
At long last someone at Vodacom actually did what they say they would do. I would like to compliment Reginald Porogo at Vodacom. He managed to sort a 6month old problem out for me. Reginald kept me informed all the way of the status of my problem. And did something!! I feel he has done the extra ...
It is now 3 years and i am to be paying off an old vodacom contract after logging several complaints and loosing my job and having a disability AND sending all relevant documentation i am still pushed from pillar to post to get some help. I was on a 300 top up and had to cancel my contract in ...