In October, I tried to make a purchase online. My card didn't go through. After calling Virgin Money, they told me I needed to go to Absa to do Fica. I wish I would have had some warning before my card get rejected. Anyway, after completing Fica, I called back and was assured all was in order and ...
I have had (most of the time including now) positive amount on my card and with a minimum limit of R1000, now i need to get my old limit back but the system tells them I have more payments to make more than my income, what a load of bull! Can I ask that you please deposit my positive amount to me ...
Tried to pay with my Virgin Money card yesterday - message to vendor: 'do not honour' received. When phoning Virgin Money to ask why this is happening, their response was 'you need to send documentation to have you RICA'd every two years'. No request had been sent to me in any form - ...
My credit card limit was decreased twice in 6 months for no reason. They say I'm a risk. Well if I pay more than I should per month and I almost have no debt, how can I be a risk? I never missed a payment and always pay on the 28th. I enquired about this the previous time this happened. They said ...
The number 0860 866 639 is apparently outdated. Please can you replace with the correct number on your login site. For mobile phone users it could result in unwanted extra costs. ...
I was going to Italy so I started saving money into the credit card, I had saved about R25k into the card by the 22/09. I sent an email notifying them about my traveling arrangements, asking if my limits could be set for international travel. The lady replied requesting further details on the ...