I called ABSA Virgin Credit Card Legal on Monday 3:45pm and the agent by the name of Fefe was very impatient and rude towards me. She even went to the point of telling me if I am finished talking when I was explain to her that I called ABSA on friday to get a settlement letter and monday i got an ...
In June this year I got my new credit card from Virgin Money, I gave them my FICA docs (copy of ID and place of residence) and I got my new card. A few months ago they called and asked me to submit FICA docs? I asked why as I had given them everything when I got my card in June, no reason FICA ...
I applied for a credit card a week ago online, but haven't heard anything back. I've since emailed their new card application twice, only to receive a computer generated email saying someone will contact me shortly. When I called the call center, I was told that I should apply online again. Does ...
I requested my credit limit be reviewed via e-mail on the 9th of Oct, 2013. On the 15th of Oct, I was asked to forward some supporting docs. This was done on the 20th and 21st of Oct. On the 23rd, I was told that my limit could only be reviewed next year January as I had applied for a limit review ...
Thank you to virgin money for informing me that activity was happening on my credit card and sorting it out quickly. I appreciate the service and the friendliness and the quick response to sorting it all out!! Well done!! ...
Hi. about 2 weeks ago, I applied on-line for a virgin money credit card. I made a type error on the application, when i fixed the error the application told me i can not go on with my application form. I emailed virgin money. only to get a response later saying I must email the my phone number and ...