I send out a warning to all that are subscribed to this network. Check your bank statements. I just checked mine and they took R100 more than their invoice and my agreement with them states. I phoned the call centre and they say is an admin fee for when I upgraded my phone in Oct '12. A fee I paid ...
In January 2012 Virgin Mobile billed me over R600 for Internet Data I did not even used, all that they said was that there was an error on there system and they only refunded me R27 of that and said the rest was my problem. Then on the 4th of December 2012 I cancelled my contract with Virgin Mobile ...
I have 3 contracts with Virgin Mobile and will definitely move my contracts as soon as they finish!! Recently I was called to renew my contracts with them. A renewal to me means renew on the same terms as previously. Apparently they did notify me that instead of the 1000 free SMS's that I received ...
My mother spoke to the call centre to upgrade her contract in October 2012. Everything went fine on the phone, R299 special, Galaxy S3, R322 total monthly cost including itemised billing. Contract approved, and phone to be delivered the next day. No phone arrived and a week later she called to ...
Since November 2012 I've been phoning Virgin Mobile's customer service to ask about the renewal of my account, actually I want to Upgrade. But you cannot speak to any consultants, you can only leave a message and then they can phone you back. Well I have probably phoned 10 times over the past 3 and ...
Good contract with the galaxy s3, simply no issues. They deliver everything promised. ...