I have a basic R100 virgin mobile contract. Last year october I noticed my bill was now R122 instead of R110. I contacted them and they said itemised billing went up from R10 to R22. Firstly they did not notify me and 2ndly they said its mandatory. I went and checked my contract and nowhere does it ...
I dispute having had any contact with you for a period in excess of 5 years, and I have been advised that as such the debt HAS in fact prescribed. No invoices or communication has been received or made with me. I have been advised that you are possibly trying to use bully-tactics in which to ...
I have been fighting with Virgin Mobile for almost 4 years! They say i owe them money even though according to there Statements when i closed my account it was ZERO!!! I was contacted by there lawyers saying i owed them money i sent them proof, LAST JULY!!! Now i find out i have a Judgement against ...
I previously posted https:///virgin-mobile-south-africa/complaints/pathetic-response-with--1045546 As can be seen, i am promised feedback from a manager! i also posted on, was given same promise on same day! and it is about a week later, and still nothing! And this is not the 1st time... how ...
About 6 years ago i ported from another cellular network over to Virgin Mobile (biggest mistake). After numerous problems (not being able to buy airtime and bad network coverage to name a few) I decided to give another network a try. They ported my number over but due to Virgin Mobile not updating ...
I have cancelled my cell contract over 6 months ago, yet Virgin Mobile still take the money from my bank account! I went through the cancellation "process" that was terrible as from month to month the cancellation had not been processed or they had corrected their system. Yet they have ...