I cancelled my account with virgin in May and every month this amount is still coming off my account. This is rediculous and unfair. When i call in i eventually speak to someone and then either get cut off or the phone just rings. Called again today and spoke to a loliso or something and he told me ...
Good day, I am a very unhappy client. Received my bill today - amount outstanding R1302.80 - getting billed for 2months in advance according to virgin mobile. I paid R253.00 on 19/6/13 - still got billed for this amount. No statement received for June 2013. Was on the new contract in July, paid ...
Spoke with Herbert (Team Leader) this morning (2013-08-19 between 08:38 and 09:00) where he assured me that the outstanding amount to be debited from my account is about R 248.00 and that I was over billed by over R 500.00 last month. I requested this in writing. Herbert assured me that he would ...
After 21 Months with Virgin mobile I eventually received my 22nd invoice via email. 21 Months to get this right. But then, to my amazement, I find that somehow my postal address has changed from PO Box xxxx, Randburg, 2125 (which is correct) to PO Box xxxx, Florentia, Alberton, 1449. How, in a ...
Upgraded to a Samsung in April, early upgrade and settled the previous contract! Without fail every month i am been billed for BIS, have called every month to have it fixed, still waiting for it to be removed permanently! This needs to be sorted now. ...
I finally received my Virgin invoice today after the money has been taken from my account on the 15th. I saw once again virgin has billed me for the data bundles purchased but also deducted airtime from my account. I have submitted a complaint with ICASA and will follow through. I have also called ...