I spoke to Clare Lekhothoane this morning (06/11/2013) about my bags after broke into my friend's car. mind you i dint even know i had portable items cover and that i was covered for any loss whether in my car (which is insured with Virgin) or any other car. this wonderful lady, explained what ...
I've never not received amazing service from Virgin Money. Dealing with Ryan this morning made my day even better! Great service and awesome company! (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
Goolam accomodated me a few hours early as i called him a day before to request a squeeze in as i had a meeting the time of my assessment. Felt comfortable and at ease during the time of the assessment. Goolam also made the assessment easy to understand, also pointed out safety aspects. ...
I logged an issue about my refund on this policy:250095880 as my money was debited even though I didnt activate this policy to start debitting. I sent an email and spoke to consulatant to not start/cancel this policy and I received confirmation on the 28th October. I called for this complaint on ...
I received the worst service from your sales consultant by the name of Claudine. I tried to change my address details from Durban to Cape Town and she advised me that I needed to take out a new policy. I asked her why I needed to take out a new policy and she said that it was standard practice for ...
Jenna made an effort to follow up on my query and dealt with it quickly and efficiently. She was also friendly and helpful - a pleasure to deal with. ...