I had to convert my gym membership over and was experiencing problems with the system. After I spoke to Jacci von Mollendorff she assured me everything would be sorted out and within 24hours my problem was solved. Really impressed with the service, turn around time and great attitude of the staff ...
Virgin K90 didn't have electricity so they asked their members to go to other gyms in the area. I asked if I would get thrown out at 21h00 seeing as the delay to go elsewhere wasn't my fault and was told that I wouldn't and would be able to finish my session. I went to the virgin active in Benoni ...
My last complaint was that I drove around the parking in Sandton Virgin Active, got annoyed and left after not being able to find any parking! You could not offer a solution so I joined Melrose Arch and my parking problems were over. Since you decided to gut and shut Melrose, I have no choice but ...
My self and my husband are members of virgin active lenasia and we decided to freeze our accounts for the duration of winter, we then requested our accounts to be froze from sept to november BUT they took out full payments and froze our accounts for september, my husband and i knew that they took ...
In the beginning of July i contacted Virgin Active call center, advising them that i need to cancel my contract due to financial difficulties as i can no longer be able to pay them, and as a result of that i had stopped going to the gym somewhere in March 2013, after that i heard nothing from them, ...
My fiance has recently joined VA, Gardens. One day he forgot he's watch in the locker, and ran back 2 minutes later when he had realised, and it was gone. IN A SPAN OF 2 MINUTES. He reported to the info desk imm, and spoke to Stephen who advised him to get a quote and then, with the quote, lodge an ...