Virgin Active is a disgrace in the customer service industry. Memberships get cancelled without informing the member and you are told its the system that does that "using system as escape goat for poor communication. This is a clear money making scheme from Virgin Active, never again will I ...
A personal trainer named Ettienne (or Etienne) something - what a bad attitude DUDE. If you find people busy with equipment or standing next to it, the polite and humane thing to do is ask them if they are still busy. Surely, you will get a Nay or Yay response and it's by then that you can go on ...
Good day I would just like to know what Virgin Active's policy is with regards to the external swimming coaching that takes place in the gym's pool. At Parkview the external swimming coaching used to take up three lanes (so there were still three left for Virgin Active Club members) and coaching ...
I have been a member of Virgin Active for a year now. I must compliment the entire Staff at Moreleta Park for their good attitudes Great Work! ...
I decided to sign up for gym yesterday at Roodeport, I was assisted by a lady called Candice initially she promised to give me a tour of the gym when I get there so I got to Virgin Active in the evening I asked for her and then when she saw me she showed enthusiasm then she immediately referred me ...
Firstly this is not my first complaint about Brightwater Commons and everytime that i do complain to management it is not handled in the way i want it to be. Yesterday at about 5.15pm, my friend and i were training in the powerplate, there were no scheduled classes to be held in the Powerplate, at ...