Have been trying to get through to Virgin Active call centre. Even after my hellopeter report no one cares to call me and help me resolve my quiry. Jacqui who replied to my hellopeter report promised that Gino would challenge me. To this day I have not received one call from Gino. I urgently been ...
'I joined virgin active towards the end of December 2012 and I was told that there is virgin active in my area " Rosebank ". Now all of a sudden when I want to cancel due to the inconvenience, they want my R1800, I haven't even use their Gym not even once, like Really Now.. R1800 for ...
For 5 of the past 6 months Virgin Active Cape Gate had change room lockers broken into. I only saw the stats up until August. What about the preceding months/years? I lost R10 000 on Sat 5 Jan 2013. I LOCKED my locker with a combination lock that requires a pin to open. This lock is not faulty. I ...
Look last year was bad with all the people in the gym but om my word last night was 100 times worse.. According to you, you are far from your limit??? i challenge you to come to my gym and see if you will enjoy standing in a que for up to an hour just to do one thing... i am sorry but this is ...
I have been trying to convert my membership from Vitality to Momentum Multiply with the supplier and was assured that this was done on the 10th of Jan. I contacted Momentum and they were not aware of this. I then called Virgin again to establish what was the problem and all I got was that there was ...
I changed branches from Boksburg to Germiston when the year commenced. The responsible person in Germiston promised to resolve my issue ASAP. Up to today I still have to beg to gym in the club. This is the second week now that my status has not yet been changed. Very unprofessional branch. ...