I am a 77 year old {somewhat} physically handicapped male member of Virgin Active Health Club Cape Gate Branch (amputated right leg, left knee bone on bone, left ankle and spine arthritis) and have been for - 6 years. More than 4 months ago the lift for disabled members after many problems ...
I have cancel my vitality because I move to a play where virgin active is far, but now they are saying I have to pay over 800 for cancelling my vitality, that's totally unacceptable, when I join i paid over 800 joining fee and a monthly fee of R70, why must one pay when cancelling? Why don't they ...
It just want to say that Virgin is the best gym ever, and they really care about their clients. I had some account problems and it was sorted out in a matter of hours. Thanks you to Andus and his team at Virgin Active at Cape Gate - YOU GUYS ROCK ...
The nature of my complaint stems from the joining fee that i have once again been instructed to pay. I was on an existing Medical aid scheme (Malcor) up until the 31 December 2012 and switched to Discovery as of the 1st of January and had my Vitality activated. However I have been informed that ...
My contract expired in October so I told Junior in September to cancel it when it ends in October. She was more than happy to comply and on top of that she said they will give me two free months which I was thinking is because of my years of loyalty. Now the catch came when they debited me for ...
I recently turned 18 and had to open a new account at Faerie Glen. I asked the salesperson about transferring to another gym as I am a student and I did not know, at the time, which university I would be going to. The salesperson DID NOT mention the fact that different gyms have different prices. I ...