Hi, i swopped over from vitality to momentum multiply in december. All paperwork timeously completed. to my surprise i am billed the full price for membership. I am yet to get a call to get the admin fixed so that i am loaded on the multiply programme. My wifes account is also in the same situation ...
I just want to thank Virgin Active Waterstone and ALL the instructors! I love the spinning classes and Zumba... Elroy is the best! The gym is always clean and everybody is super helpful and friendly! I would recommend this gym to anyone! LOVE LOVE LOVE! Keep up the good work guys! :) ...
I have been trying to contact VA through the website as they promised to do a reversal. As the the reversal amount and the amount for a free month was roughly the same figure. I was offered (and I accepted) a free month in December 2012. The reply I received is as follows: "Hi Reshav Thank you ...
I was a Vitality member who was forced to move to Multiply as Bankmed had a mind change. I submitted my application with Multiply in December and was a registered member with a Multiply client number before the new year started. The next challenge was to give Virgin my new multiply number but ...
I complained about people not using sweat towels during last year as well children on cardio equipment during peak hours. I went to my house doctor twice last year because of fungus on my hands caused by bad hygiene in the gym. Still no one check if people use sweat towels and I cant believe that ...
On the 8/11/2012 I called the call centre to cancel my gym membership as i knew that Vitality was discontinuing with us and Multiply was taking over and I didn't want to join it because their fees are high. I spoke to Chantal who promised to cancel my membership and she said I will pay a ...