I have complained twice and never heard a word from the club manager. The cleaning staff at Grayston VA (Sandton) are behaving in a manner of which I believe to be a disgrace to Virgin Active. I only belong to the Virgin so that I can use the sauna and steam room as I do all my training in my own ...
I would like to know when Virgin Active will realise they have too many members for the size of the gymnasium. We pay R409 a month to be boxed in like sardines. You can not even do proper weight training because EVERY one is squashed in. You have to wait more than 40 minutes for cardio machines and ...
I went to virgin active to join due to a advertisement stating the first month's subscription is "on us". When you sign a years contract it means your signing for 12 months and the "month on us" means that you only pay for 11 months if I am correct. The staff member did not ...
I HAVE CANCELLED MY CONTRACT WITH VIRGIN ACTIVE IN OCTOBER 2013 AND HAVE RECENTLY FOUND OUT THAT THEY HAVE DEDUCTED MONEY IN NOVEMBER FOR A CONTRACT THAT HAS BEEN CANCELLED . I HAVE SENT AN EMAIL TO LEASHA KLAARTJIES INFORMING HER OF THIS HOWEVER HAVE NOT RECIEVED A REPLY, I HAVE CALLED INTO THE ...
After being inconvenienced at the end of last year due to the major renovations that took place at the Cresta branch I was excited to see a brand new gym with many improvements however to my dismay the gym is worse off now than before. Where to start... The exercise bike section has been crammed ...
I lost my membership card, this is the second time I have received bad service. I don't see the point why I should pay R65.00 for a new access card, I pay them so much every month!! they can find me on their system with my I'd nr!! so they refused to let me in!! bad service. I'm considering to ...