I was training at Planet Fitness and complained about sexual harassment and death threats from a member. It was ignored. I then changed to Vigin Active. When I stopped paying Planet Fitness, who still threatens me for money, they asked the member to leave and he joined Virgin Active Bedfordview. He ...
I cancelled my gym membership last month, but was still debited for it this month. I even received confirmation in writing that it was cancelled, however someone dropped the ball along the way. I want this cancelled once and for all, and I want a refund of payment which was added to my Discovery ...
I went after 19h00 to spin on my own as my days dont allow to join spinning classes. On previous occasions I requested my CD to be played by staff members in the spinning studio which have been done in the past. On my request at reception a gent said that he would assist me. 10 minutes later he was ...
I needed to arrange access to a gym during my holiday vacation coming up over Easter. I left an inquiry on the homepage of VA. Within minutes, I received an email, sorting me out at no extra cost. Amazing, efficient service from VA, and I was pleasantly surprised that I didn't need to fork out ...
I joined Virgin Active in Hazeldean Pretoria Last Year. When I joined I told the guy I was in the process of getting medical aid through Discovery and My membership through Vitality would be cheaper. He said I can gym, I just need to sign a "temporary contract" until I get my Vitality in ...
Firstly if you ask one of the consultants at VA, why this branch is more expensive then the rest they tell you that it has a lot of benefits that are not available at the other branches. Now heres my problem, for the last month the aqua lounge has been out of order, the heated pool is leaking, the ...