I joined virgin active this year (2013) and i must say it is the best decision. I lost my phone in the first week and one of the friendly staff members took it to the reception where i found it. Today i lost my car keys and the guy who helped me not only made sure it was safe but actually made sure ...
IIhave had nothing but terrible experiences at 2 of your branches that have left me with a sour taste in my mouth on more than one account. Today's however was just horrible for words. I'm appalled at the service I have received on all 4 times I have recently tried to get assistance from virgin ...
Just recently joined Virgin Active (both myself and my husband). As new members you are supposed to get a towel, bag and bottle which we weren't given even on asking. Yesh said he would organise us a towel, bag and bottle each when we joined but now we are just told "out of stock" - yet ...
The music being played at Northgate is totally not according to the demographics of the members of this area. It is single drum rythms being played over and over, the same monotonous note over and over with no melody at all. Music should be chosen with 2 criteria in mind namely (1) demographics and ...
In the competition between Virgin Active and Planet Fitness, Virgin Active seems now to be the loser. For over a month now there has been not enough Pilates equipment to go round in Morningside Virgin Active gym, and in spite of three emails to Lynne Callanan the club manager, she has done nothing ...
I am a member of virgin active benoni and have been for the last 10 years and my wife for the last 4 four years and recently she has not been going for a year or so yet I continued to pay and finally she said just cancel the contract and i said okay just leave it as every year they would ask if I ...