In October my husband went in to cancel his contract with Virgin Active, Kenilworth, and the person behind the desk informed him that it would be terminating 31.12.2012 anyway, so he should just let it run its course... Well, they continued to debit my account, and increased the amount from R299 to ...
I called little falls and came across keke, he has a pleasant manner on the phone and therefor I decided he would be the sales guy I deal with. My husband and I went to the gym to be greated with a pleasant smile at reception and then from keke as he took us through. Having a 4 yr son my greatest ...
I have just contacted Vigin Active Sunningdale to enquire about joining fees after seeing that there is a R100 joining fee advertsied on their website. I was informed that as I am a Discovery member I will have to pay a R965 joining fee, as I receive a discount on my monthly fee. This is ...
Canceled my virgin active gym membership debt order in December 2012, was assured that membership was cancelled and no money would be deducted, took my cancelations fee. No problem, received statements to find that 2 months fees were taken off, went in to correct it, person can not remember ...
I was debitted by virgin active in december for an amount of 529.00 which was incorrect due to me being on discovery vitality. I had called the call centre and asked for my debit order to be refunded and was told that I had to wait 7 working days. After the 7 days had passed I still didn't receive ...
Email sent Hi Luschano As per our telephonic conversation, please refer to debits done by Virgin for Card number: 1430714489 As explained, my partner did join when you guys ran a special of having the first month free. Following this he decided to move over with Vitality. The advisor at Bell air ...