Virgin Active has incorrectly listed my home phone number with Telkom Directory Services. I get phone calls all day and night for the gym, in all cases they say Telkom Directory give them the number. I spoke to Telkom Directory Services, they confirmed the number listed is indeed my home number but ...
In February 2013 I decided to join Virgin Active and was contacted by Anita to sign up a contract. I asked her a series of questions before signing up with Virgin Active mainly when is the busiest times and I said that I am only able to train after 7pm in the evenings and that I do not want to have ...
Members are allowed to abuse the rowing machines as they please, which leads to degraded performance. Maintenance on the rowing machines are also not up to scratch. I have discussed this countless times with the manager, Jaco Marais, but he abdicates his responsibility to enforce the club rules. ...
Good Morning My mum has taken out the Gym benefit through Liberty. This was done with Susan in Feb, but due to some technical issues, it was done late in Feb. However, Susan was supposed to process a refund for the March payment, but she has not. I also see that my mum has been charged the full ...
Last Saturday approximately 6 people including myself had valuables from LOCKED lockers at the Virgin Active gym in Hatfield. I have several reasons to believe that the staff are involved in the incident, particularly the staff member who signed me up. I believe that I was targeted because I am a ...
Dear sir/madam On the 03.11.2012 I made a payment of R1709.00 via EFT in store. A receipt was given and I was informed that payment has gone thru as it was APPROVED. If there were no funds it surely would have declined and not generate a receipt showing a PAYMENT. Now 3 months down the line they ...