Joining a gym is painful when not on Meidcal1st I would like to address the fact that why are you punishing non medical aid patrons? 2nd When I pay such a fee I expect things to work, people to be able to help, features to work, machines to be in order ESPECIALLY during peak hours. 3rd I think it ...
I would like to compliment Lexie on her professionalism and customer service. I received great service from her along with friendliness and compassion. She handled my dilemma with the care I expected but never received from Virgin Active in the past. She has restored my faith in your firm. Thanks ...
On Thursday (25 July) I took out a student contract to which I asked Jerome several times if there were specific times I was allowed access to the facility and every time he assured me there wasn't. I then decided to agree to the membership. On Friday I arrive at the gym at 5AM and my card does not ...
Its the first time since 2000 that there was no toilet paper in the toilet I used, is this BEE or are you just trying to save money? Also the advanced step class has been moved from the popular 17h30 time to 16h30, reason being that its not as popular as the beginners class. Why then don't you ...
I posted a complain on hello peter 2 weks ago, the nature was that virgin active was debiting me the full amount where as i was suppose to pay half as i was a member of vitality. After loading a complain on helo peter i received a call few hrs later from the person above indicating to me that she ...
I've been looking for a gym where me and my 6 year old daughter could excercise... no equipment... just doing classes to get our heart rate racing. I telephonically enquired if my 6 year old can join me in studio (Zumba, aerobics, etc) who ensured me it will be 100%, all I need to do is bring along ...