I was contacted by Virgin Active to join the club as they had a promotion running until 12.07.2013 and i joined a day before or so. i was PROMISED by the sales person that the month of July is FREE and my normal amount of R379 will only be debited from my account at the end of August. i asked the ...
I have notified virgin active that i have been retrenched and unemployed since jan this year.when i went to the gym i was told i must contact the hotline number to notify them.its 7 months later, i havent started working but received a letter stating legal action will be taken to get their money.i ...
This in one of the worst South African Gym. The sales staff do not attend to current members, the call centre leaves you on hold for 10mins and nothing. They do not read emails or Hello Peter report and continually try and contact me on details that no longer exist. Utter Incompetence ...
I am a financial adviser and I work on a regular basis with professional individuals, professionalism and punctuality is key in my business which is why I prefer to be associated with like minded institutions and individuals. I recently arranged a presentation at Virgin Active Stellenbosch and my ...
Well done Tracy Lee, efficient and understanding of a concern from a member - and you went the extra mile to ensure we could sort out the hiccup. Thank you! ...
I went to join at Virgin Active Little Falls last week the 24th July 2013. Then could not cancel my planet Fitness membership because was required to pay a settlement amount. I then went back to Virgin Active to tell them that I have to cancel My membership with them because I'm still a member at ...