Please see this as constructive criticism rather than being a complaint although the issue is an irritation. I went to purchase something at your emporium store today and the only point of sale which was open was the main one in the main store, none of the countless other till points was manned or ...
I recently received a gift from Truworths which was totally not suitable. When I tried to exchange the gift, within the prescribed period for exchange, I was told I cannot exchange without a gift receipt (which was not given to me). I never asked for the money back and was quite prepared to pay in ...
Went in after a work colleague was give long stories about her OBF I was was then spoken to aggressively and with no respect, not only does she have an extremely bad attitude but she does not know repair procedures. I will be closing my account this afternoon after having more than 10 years. ...
The following is an abridged version of the complaint I made on 1 Sept 2013 about an incident that occurred on 31.8.13 that was ignored by Truworths: * My mother, sister-in-law & I were bullied by staff by being told that we couldn't stand on a particular side of the change room when other ...
I am trying to pay off and close my Truworths account, but for some reason it says my account is locked. Emailed customer services and was told they'd get back to me within two days. Then yesterday on a public holiday Truworths called me and offered me a credit limit increase. Why can they call ...
Hi My name is Alice, I went to buy a cellphone for my aunt on the 19th Sep '03, The phone lgave me problems on the same day. I returned the phone on the 21st Sep '03 but they sent me away saying we broke the phone of it's a factory fault. a lady by the name on Nkululeko gave us attitude they had ...