I bought a black pair of jean form Truworths, Boulders in Midrand only to find that the jean's material is fluffy and of poor quality. I did not wear the jean, I returned the jean to the store (Boulders) complaining about the same, but the both the branch manager and Area manger refused to exchange ...
I have had an account with truworths man for years and i went into a short fall. this was my mistake which i acknowledge. however after due time i ensured i paid up the account and closed it. i specifically wanted to clear up my ITC. when i closed the account, Months ago at eastrand mall, i asked ...
I have to budget for some new clothes and I was in the store writing down average prices and looking at different styles of clothing, when all of a sudden the floor assistant approached me saying I'm not allowed to take notes or take any photos... I remember numerous occasions in the past where I ...
Good day, I have been a loyal Truworths customer for over 10 years, NOT ONCE have my account been paid late because I have a debit order in place. This morning someone from Durban phoned me, saying my account is in arrears. Her English was so bad, I couldn't exactly figure out what she was saying. ...
I bought a shirt from the D.H. Range at Gateway Truworths in Gateway. After washing it once (according to the instructions) it shrank. I took it to Westwood & was told they would send it back to the supplier & get back to me. Six months later I visited the store to find out what happened. ...
I placed and order for an estee lauder perfume at the Westwood store in Durban on the 9th of August. I was told that it will take 5-7 working days which I was okay with. I called in again about 3 weeks after to query as to what was going on because there was no feedback, I was told by Kimberly that ...