I bought a dress at Sandton City Truworths for my sister in-law who stays in Queenstown. The dress did not fit her well and she returned it to Truworths on the 30/09/2013. In the process of fitting the dress, the price tag was removed from the dress, but it was still there. When she took it back ...
I bought a pair of Danial Hecter shoes at Truworths in Westgate shopping center and two months later the shoe is coming loose at the bottom. The glue that was used is not strong enough and the shoe is breaking. I can understand if i am wearing the shoes every single day but that is not the case. ...
On 08/09/2013 I bought a digital watch for my son to reward him on the 20th September. After he wore the watch for the 3rd time the strap pin fell out. I finally got a chance last night to return the watch to Truworths and make an installment on my account. The same sales lady that sold the watch, ...
I bought a skirt with my mother on her account, she was here on the day i purchased, we did not realize the zip was ruined, i am trying to change the skirt to the right size, I do not want a refund i just want to change the skirt and the service i received stinks, to expect my mother to come from ...
My daughter recieved a gift from truworths and it was too small for her, bcause it was a gift i did not have a receipt and wanted to exchange it for a bigger size, firstly there was lack of willingness to assist and i was told to call customer care for then said the decision with the store manager, ...
On the 07/09/2013 my fiancee and I decided to purchase a pair of shoes (sku 50245390) at Truworths-Newcastle Mall in preparation for her graduation ceremony. Whn she tried them on all was good they marched with her outfit perfectly and look like a decent pair since we paid R380.But the problem ...