I have been trying to have my password reset - sounds simple and easy but seems impossible to do. I have made at least 8 calls to call centre already and wrote 3 complaint directly to the Truworths website. Nobody cares to contact me and when I call client servie they keep putting me through to the ...
A month ago I took my Blacknerry 9380 to Twuworths at the Musgrave centre for a software upgrade as my phone has a 2 year warranty with them. The lady who assisted me wrote a report about my phone's physical damage (there was none). when I went to fetch my phone it was damaged not fixed. I told the ...
I have Complained about Truworth before, but it seems they are not willing to help me. Because they told me to contact MBD Attorneys. My problem is I have paid all the amount I once owed them through Creditworx Collectors from Hatfield. I finished it in 2011. What I want to know is that how many ...
I have been a loyal truworths accountholder 4 over 13 years n on the 2nd of Sept. 2013 i bought a samsung s3 mini - value of R3500, and took out an insurance where i was only given the form but not the terms and conditions and as a customer i thought all those will be emailed or send to me via ...
Call center with a bad service and bad attitude, rude consultants wont bring in money for you guy's better find or hire better stuff than the one you have now!!! your attitude stinks ma'm guess what you have just lost another 1 of your loyal customers! ...
I purchased a pair of pants yesterday at Truworths Westgate and paid cash using my Cheque Card. The pants were too short and went back today to return them with the price tag still intact and my purchase slip. I picked 2 other items that were more than double the price of the pants I was returning. ...