On the 5th Septrember 2013 we thought our vehicle was from a street parking in Durban central, as it was not where it was parked. We phoned Tracetec at 9h48 and then the police. We probably heard from Tracetec again after 11h30, they had explanations about their systems etc. but they could not ...
I have cancelled the service on 14/8/2013 on 28/8/2013 I received an email that the monthly payment will be deducted from my account on the 1st of September 2013, I sent an email back regarding the cancelation. I was informed that I have to give 20 business days notice, nobody told me anything ...
Good Day. Out of words... I was hijacked on the 16/08/2013 @ around 19:45 from work . 15 - 20 Minutes after they took my vehicle I ran to get the phone and called the tracker. They asked me where did the incident happen and i told them, hoping it will give them a clue of were to search for the ...
My bakkie was in April, it had a tractec device fitted. Daily for the first week I would phone to find out if they had found my car- nothing. A week or two later my insurance company required the activation report from Tracetc, i phoned them and they e-mailled it to me. A month later I was still ...
I notified Tractec on the 1st August 2013 that I have sold my vehicle, and that I will be cancelling the service. As per the signed agreement, I have to give a calendar months notice. I received an email from Tracetec on the 6th, explaining that the agreement will be effective until 30 September ...
Januarie 2012 I received an email from Tracetec informing me that the tracking unit in my car is faulty and I had to pay for a new tracking device. I contacted Tracetec to cancel the service and was informed that I have to complete a cancellation form which I did. A couple months down the line I ...