My vehicle was on wednesday, 27th February 2013. It was taken between 12:30 and 4pm. I contacted the control room to report my car at about 4:10pm. I was told they will track and get back to me. Feeling confident, thinking i was in good hands, i had a bit of relief.By 6pm i heard nothing from them. ...
I have had peace of mind for over 4 years knowing that if my car went missing it would be able to be found, albeit in the general area of where it is located. I decided to test the system and called in to ask where my car is. I was transferred from pillar to post and was eventually told that my ...
With regards to the very unsatisfactory response i received from Tracetec, as i stated in my complaint that no one told me the debit order run was already loaded when i changed my banking details. If they had told me i would have made provision for the debit orders before the account was closed. As ...
After contacting Tracetec to change banking details near end of Dec 2012, i was told the debit order details had been changed & was lead to believe the double debit would come off my new account on 7th Jan 2013 as requested. However the double debit came off my old account & bounced costing ...