I contacted the call centre around 10/10/2013 requesting a cancellation of my TopTv debit order i spoke to Jovene and was given a ref no. (00034498) and was assured the cancellation would be do, unfortunatly i am still being debited can you kindly address this issue. ...
Beginning of oct this year we notifed top tv to cancel our debit order and shut down the viewing signal before the next payment which was due 25oct. On several occasions i spoke to some one in the call centre and every time they confirmed our banking details was removed from their system thus no ...
Again I will explain this after 3 phone calls ; I have 2 decoders on my name. 1 decoder is where I live NOW currently 000005193289, the other decoder is where I used to have a relationship that no longer exists. The decoder where I LIVE NOW was switched on FRIDAY last week after it has not been in ...
Please could someone call me 0722435499 after 5pm today and advise why I received a B-mail to advise I have to make payment within 3 days or my service will be disconnected? I know I have to pay on the 1st of each month and I don't like to be threatened! why all of a sudden do I receive these ...
AGAIN AND AGAIN AGAIN - WE STOP ACCOUNT DUE TO THE LACK OF INTELLIGENCE..THEY ADVERTISE ON NATIONAL TV TO GO TO PREPAID AND THEN (NO CALL IN) IF U HAVE EVER BELIEVED TOP TV MUST BE THE PRICE BULL ON THE FARM... LIKE LAST MONTH AND AGAIN THIS MONTH BY MY RECHARGE VOUCHER BUT WHEN U LOAD IT I GET ...
Problem is still there. A week after the original. I am so frustrated now, call centre does not care ...