This is a follow up to my initial query logged on Hellopeter.com. I was promised a refund by Yoshin on the 13/11/2013 @ 18:10 & am still WAITING. I have sent numerous emails to the supervisor escalations email address but to no avail. Seems like i will only get a response via HELLOPETER.COM. I ...
In October 2013, I had problems loading my prepaid voucher (valid for 30 days). On 10 Oct, Toptv very kindly assisted me and loaded the voucher for me and advised that I still had a credit of R60.74 on my account. The service I received was excellent. Unfortunately, it appears that their billing ...
BRANCH/AREA - Durban DATE OF INCIDENT- Mon 09 Dec 13 PERSON RESPONSIBLE - StarSat PROBLEM - Late / No Delivery HEADLINE Paid for new decoder, no delivery after 21 days. When TopTV switched to StarSat, we could not get any transmission from StarSat. I logged various enquiries after holding 30 ...
I am verry verry disgusted in toptv or starsat wahtever they are called, since the 27th of November 2013 I have been waiting for someone to come and install my toptv and nothing is still happening, after complaints on hellopeter, now I want to give it back to house and home and they are refusing to ...
I always speak on behalf of my deaf daughter. They blocked her service and when I phoned on 7Dec at 17:56 the operators took more than 2hours to answer and told me if I don't like the service I can go to another Service Provider. They don't need customers like us. ...
I want to compliment Octavia for her excellant, kind and courteous service, she got me up and running in no time. she is the star in Starsat. ...