Issues since 5 December 2013 1.On registration they activated the wrong package, spent an hour on the phone getting the right pack loaded. 2, made payment for the package i requested and sent POP, even received a call back stating they received it, but channels didn't work 3.Several channels ...
On the 30th November 2013 i paid for my HD decoder, and after 3 weeks of no delivery i decided to phone and find out whats going on. to my shock they told my that they haven't even picked up my payment even after i sent through a proof of payment. then after sorting the payment issue out they tell ...
On the 19 November 2013 Congratulating me that my account was credited with R280. I thereafter contacted their call centre and was informed by the agent that my account was in credit. Automatically I didn't pay them thinking that December subsciption would be free. I started receiving sms's that my ...
Good day I made payment for a new Star Sat decoder on the 28th od November 2013 and still waiting delivery, every time they contact me I get the same LAME OLD EXCUSE that they will escilate the matter. ...
I am basically a new subscriber, i descided to subscribe to their new full package that was launched this month. Before i paid the subs. I called their call centre on 11 December 2013, where the consultant gave me the bank account details to deposit the money into. I made the deposit on the 11th ...
Paid for a subscription on Saturday 14 th December by IT, sent proof of payment through bank, was told it would take maximum 48 hours to connect. It's now Tuesday 17th December and I'm still not connected. I have phoned more than 5 times itch out result. I have been promised that the matter has ...