11/12 . From this morning I've am not able to view my channel of choice, I get the following message "This service is blocked", My account is fully paid as it is payed via a debit order. One cant not get to the supplier as their only telephone lines is down. They have not branches or walk ...
Hello, My account is paid up to date but today i have a few channels that come up with the error "Service Blocked (4)" and when i try to call the call centre, there's no joy! This is ridiculous! TopTv/StarSat doesn't even notify of the change. Regards ...
My Top Tv say "This service is blocked (4)" I pay my account every month and it is up to date... even their 08600 number does not work. I phoned their 011 number, waited for an hour... and still no answer. I had no TopTV signal now for 2 days. ...
Have been trying to get my decoder activated for the past couple of days. After numerous attempts to get through to the call centre (which you hold on forever) l must have sent over 20 emails only to get a response at 2050hrs today (10/12/2013). l am asked to provide installers four digit number ...
I have been waiting for almost 2 weeks since paying for my HD decoder to be delivered. Every time it is being escalated to "someone" in the backoffice. NO ONE PHONES ME BACK OR CAN TELL ME WHAT THE PROBLEM IS. If this is the way they want to do business it may be easier to go back to DSTV ...
I am appalled by the service from StarSat and their call centre. After numerous phone calls and complaints to the StarSat call centre, we are still without ANY service (for more then 4 days now) and every time I phone there is a different excuse to why our service has been cut. After more than 2 ...