I have to go for a knee replacement. My operation is scheduled for Monday the 27th of January. I saw the surgeon on the 13th where everything was finalized. They requested an authorization from my medical aid for the op.By Thursday neither the doctor nor myself have heard anything from the medical ...
As every year we need to supply Top Med with information to adjust the Network plan according to salary. I have sent the forms more than a week ago, and then got a billing statement for the maximum salary scale that will be deducted again. Call center said it is a problem as they had few complaints ...
I currently handle my parents medical aid and i have had them on Discovery and Prosano in the past. Currently i have them with Topmed and i must say i am more than impressed with Topmed's overall service and attitude, we had a few minor administrative issues after just joining however there has ...
I went to the a hospital on Saturday and paid out for cost which I incurred. On Monday morning I called topmed call center spoke to a lady with regards to how I can claim my money back. She advised me to send a fax of receipts to them and an agent will get back to me. At night as I went home and ...
Good Day Why do the TopMed medical Scheme approve an open wound operation which will mean longer theatre time, longer hospitalisation, longer recovery time and higher risk of infection than that of a Laproscopic operation? It seems that they are not able to explain that to me other than that is ...
Hi, Could you please resend the payments advice for the claims hereunder. In a previous complaint there was said that it will be send to the dr's office but the lady just contacted me saying that she has not yet received it. Just for incase you do not have the correct email address, dr oliviers ...