Topmed have rejected my claim for the reason that the invoice is illegible after I scanned and emailed to them. The option they provided is for me to get another invoice. The invoice is in fact clear and I cant see how a clearer invoice can be obtained. It will cause me great inconvenience to try ...
I have been having so many problems with Topmed lately, I have stopped my debit order in Desember as I were going to start paying EFT, I started payments of EFT from January. 2nd of Feb the debit order was re-instated which I was never made aware of but I have already made a EFT payment by the 30th ...
Medical Aid refuse to pay for my Surgical Procedure telling me about my 3 months waiting period i do understand they have a policy, i did not ask for this procedure if i new that i need to go for this i would not have cancelled with my previos Medical Aid. This is so dissapointing i'm in so much ...
This complaint is really for top management. Why is it that I can receive every sort of communication from your company but not important communications that clearly states that WE ARE NO LONGER PART OF THE MEDICAL AID SCHEME. I received a few weeks ago a communication from your company but not ...
My child was born on 13/12/2012 and as per my workers and topmeds rule I requested that he be placed on the scheme. Big was my surprise to get a letter to inform me he has been added on 1 Desember although he was only born on the 13th. My HR department informed me that I pay the full amount for him ...
I am so glad that I have cancelled my medical aid with TOPMED CARECROSS, what a disaster of a combination. I received a membership certificate that states my service will be cancelled 31 January 2013 and they will debit me the 1st of February 2013. When I wanted to collect my medicine that my care ...