AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - ADSL speeds halved (Happening to a lot of users) | #97031

Telkom
ADSL speeds halved (Happening to a lot of users)

On Hellopeter there are a lot of this same complaint, in the same time period, across the country, thus it is something serious which they up!

Since last Thursday my 1Mb/s line speed more than halved! Internet speed tests show my download speed is at 32Kb/s and upload at 40Kb/s (for local) and even slower for international! How can upload be faster???!!! A lot of people are having the same issue! I used to get 108Kb/s, then 90Kb/s, then 80Kb/s, and now 32Kb/s. Their speeds are horrible and someone must have done something wrong, since this is happening across the country! Already phoned Tech-support, switched of my router and the person said it is sorted now, however the line speed is still horrible!

Don't ask me if I checked if background apps are not running, and don't give me BS about a congested Telkom exchange! Find the problem, state the problem, find a plan to solve, solve the problem, whilst communicating it to me!

Date:

Company: Telkom

Country: South Africa   City: Greenstone Mall

Category: Telecommunications

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