We reported a fault on our line last week the 23-04-2013 we were informed the problem will be attanded urgently as it is a doctors practise I phoned back the next day to follow up I was then told technicians are busy working on the exchane I phoned bank twice after that and was told the same thing ...
We have reported our main business line out of order and were told that it would be attended to urgently probably Friday the 26 April 2013. I asked them to forward the main line to another line to allow us to receive our calls as Telkom has done for me many times before. Now Telkom requests us to ...
I ordered my ADSL line a moth ago, I was promised that I would be up and running within 5 days. Every time I phone the call centre I am told that they are working on my order. Last week I was informed that I have to pay R 700.00 then my order well be finalised. Yesterday a call centre agent ...
An e-mail sent to Telkom (via their website) on 24 February to affect count closure elicited no response and of course no closure. Account was closed telephonically from inside the Menlyn branch on 16 March (after waiting > 20 minutes for the operator). I was told closure will be effective ...
Pathetic Service!!! My ADSL connection has been down since 25th April 2013, I have logged calls since then with no joy. All I receive is the same excuse but no action. The message i keep receiving "TECHNICIANS ARE ATTENDING TO THE PROBLEM AND THE FAULT CAN BE SEEN AND LOOKS LIKE ITS ON THE ...
I cancelled my acc with Telkom at the beginning of march this year and this week I received a bill for the end of may. They expect will be deducting money from my acc for something I have repeatedly told them to cancel. ...