This was my original complaint - i still had no response and now the phone line is also down aswell as data line!! Got home from work to find my internet / ADSL line down. Emediately phoned 10210 and got to an employee who kept me on the phone for 8 minutes and then transferred me to another ...
Telkom has the worst service! You phone them to connect your moved lines and you get a date and reference number and yet they just dont pitch, and when you phone again, they will get back to you and never get back to you and after your 3rd attempt and each time holding for 10mins, their system is ...
I ordered a adsl line at my residence, the appointment was for wednesday - no technician - when i called the call centre, technician said he was there - and called a business line - no answer. THIS business line is answered 24/7, with no proof that call was made., I requested the call centre to ...
I phoned to get assistance with my faulty internet connection at home and the call centre agent was so rude and unresponsive. When I asked to be put through to a supervisor/manager she merely put me back to the IVR. NO basic trouble shooting was done, no basic diagnostic questions were ...
My expensive ADSL line was down longer than a month, from March untill first week in April 2013. It has been running fine for 3 weeks, but when I got home last night the line is dead again. This is extremely frustrating as I am paying for services from other companies that I cannot use because my ...
I am rather perturbed with the issues I have with my account. I have received two seperate accounts, one in credit and the other with exorbitant charges. I am being billed twice for the same period. Further, I had no use of the line for a period of one month due to cable in the area. This forum was ...