Telkom as an communications supplier is unable to update one's profile online despite getting all my communications and accounts from them by email After wading through the cumbersome 10210 call center the operator informed me that if I want to change my profile I must go in person to a Telkom ...
I was battling with my internet connection and wasn't sure I hadn't capped out. I tried the internet query and found that that service was down. I rang the help number they gave and got Eucralia on the line. She was brilliant! Friendly, courteous, efficient and did exactly what was needed in no ...
We are a business entity in Umhlanga and recently moved ISP's to Telkom. The internet service has been poor and drops continuously from March 2013. The faults department keeps closing the faults reported even when the fault is not resolved. The last call to the call Center, the call center agent ...
Our phone line has been down for most of the past month (April) and we had many problems during the month of March as well. We phone Telkom to report the fault and a few days later they fix it, only for it to go down not too long after that. We run a business from our home, not only is this costing ...
More than a month ago our Telkom line went down, we reported this immediately and was given a ref number 308CRK010413. We have been phoning Telkom every week to find out the progress, but was told something is wrong with the cable and they dont know how long it will take to get fixed. We were told ...
I reported a fault about 2 phone sockets in my house which were not working, the technician who arrived yesterday, 29/04/13, did a tremendous job. he rerouted the cable to cut out the faulty area, nothing was too much trouble. I think his name was Johan Slabbert and I just want to compliment him on ...